Access Keys:
Skip to content (Access Key - 0)

Faculty FAQs


Top Faculty FAQs

What's New in Blackboard after the May 2013 Upgrade?
 
How do I make my course site available to my students?

How can I hide old course sites in my course list?

How do I combine multiple sections of a course into one Blackboard site?

I don't see my organization sites on My Blackboard page. How do I access them?

Can I copy content from my old course site to my current course site?

Which browsers should I use to access Blackboard?

What is "Edit Mode: On/Off"?

How has the Control Panel changed in Blackboard?


Access to Blackboard and Course Sites

What do I need to access Blackboard?

What should I do if I cannot log in to Blackboard?

Which browsers should I use to access Blackboard?

I am teaching a course, but it is not listed in my Blackboard course list. What should I do?


Course Availability

How do I create my course site in Blackboard?

When will my course site be created?

When are student enrollments added to my course site?

How do I make my course site available to my students?

When do course sites become unavailable to students?

How can I hide old course sites in my course list?


Course Content and Appearance

Can I copy content from my old course site to my current course site?

How do I select an Entry Point for my course site?

What is a course Home Page in Blackboard?

How do I add a Home Page to my course site?

Why can't students open files I posted on Blackboard?

What issues should I be aware of when working with Microsoft Office 2007?

What is the size limit for course sites and files?

Can I control who sees what material and when they can see it?

How do I add library reserves to my Blackboard course site?

What happened to the course menu for my course site?

The Control Panel is missing in my course. What can I do?

What is the difference between adding a New Item and adding a New Blank Page?


Managing Users

How do I add a user to my course site?

Can I allow guests (non-Georgetown users) to access my course site?

How can I download the list of students (class roster) from Blackboard?

How can I view the list of users (students and instructors) in my course site?

Can I remove a user from my course site?

How do I disable students' ability to create Groups in my course site?

What are the differences between the various course roles in Blackboard?

Can non-Georgetown users access Blackboard? (Sponsored University Associates option)


Student Access

What should I do if students cannot see my course site in Blackboard?

What do I do if a student loses access to my course site and I am unable to add him or her back into the course roster?

Can Consortium students access Blackboard?

Can students access Blackboard after they leave Georgetown?
 
Can students access Blackboard after they graduate from Georgetown?


Course Tools

How do I provide students access to course tools?

How do I enable or disable tools in Blackboard?

How do Blogs, Journals, and Wikis work in Blackboard?

How do I create a Blog in Blackboard?


Communication

How do I send emails to my students in Blackboard?

Can instructors send email announcements even to students who choose not to receive them?

What can I do if a student is not receiving my Blackboard emails?

What is the Discussion Board?

Can I grade student contributions to the Discussion Board?

What do the different Discussion Board forum roles mean?

What does Discussion Board force moderation mean?


Blackboard Collaborate

What is Blackboard Collaborate?

What is meant by "Moderator", "Participant", "Session Attendee", and "Invitee"?
 
How can I verify if my computer is properly configured to access a Collaborate session?
 
What are the minimum system requirements?
 
My Collaborate session does not start. What can I do?
 
My Collaborate session recording does not appear in my Blackboard course site yet. What can I do?
 
Is there a comprehensive documentation and training site for Blackboard Collaborate provided by Blackboard, Inc.?
 
Is there a Blackboard Collaborate Moderator Manual?
 
How is credit given for attending a session and what constitutes attendance?
 
How can I use Collaborate Mobile?
 


Course Media

How do I request new media for my course?

How can I request media from a past course site?

Can I request that media from my personal collection be put online?

How can I add my own media files to my course?

How can I get a Deeplink URL and an Embed URL to a particular file?

Can I create a podcast for my course?

How do I access course media through Blackboard?

How do I access course media if my course does not use Blackboard?

Who has access to the media in my course?

How do I add a link to course media in the Blackboard course menu?

What are the system requirements for accessing the Media Service?

How do I download all the media in a collection at once?

Can I play all the audio in a folder with a single click?

I click the play button in the QuickTime player and nothing happens. Why not?

What is the Playlist?

[What file formats does the Media Service support?]

Is the Media Service available to university centers and organizations?

How can I get more help with the Media Service?


Combining Course Sections/Sites

How do I combine multiple sections of a course into one Blackboard site?

Can I have one course site for two cross-listed courses?

What should I do after my course sections are combined?

What can I do if I need a combined course site as well as a way for instructors and TAs to communicate with students within each section?


Tests and Surveys

What do I need to know before creating or deploying a Blackboard test?

What do students need to know about taking tests?

Can I allow students to take a test multiple times while preserving the score of each attempt?

Are students able to save their tests in Blackboard so as not to lose their answers in the event of a lost connection?


Grades

Why should I back up the Grade Center for my course?

Is the Blackboard Grade Center connected to MyAccess or the Registrar's grading records?

What are the differences between the Interactive mode and the Screen Reader mode of the Grade Center?


Assignments

What are Assignments?

What do I do if a padlock displays next to a student's assignment and I cannot download a file?

Can I download multiple Assignments at once?

 
SafeAssign
I am not (my students are not) able to submit a Safe Assignment. What can I do?
 
What is a Draft SafeAssign assignment and what is it for?
 
What file types are supported by SafeAssign?
 
How do I interpret SafeAssign reports?
 
What is Direct Submit and how do I use it?


Blackboard Organizations

I don't see my organization sites on My Blackboard page. How do I access them?

How can I request a Blackboard organization?

Can I copy content between an organization site and a course site?
Mobile Learn

What is Mobile Learn and how can I use it?